Visible Device Service Credits


What are Visible Device Service Credits? 

Visible Device Service Credits allow members to save on monthly Visible service with a flexible promotion when you purchase a select device. You will start seeing savings as early as your first month of service. These credits will continue to be applied to monthly service payments for the life of the promotion as long as the member remains a Visible member on an eligible plan. 

Visible Device Service Credits are tied to specific devices and the length of the service credit varies from 12 months to 24 months. When you purchase a device with Service Credits, you receive a service credit over time automatically on each of your monthly bills. These credits continue until the total Service Credit amount has been received. For example, a $120 promotion could be delivered in $10 Service Credits in each of the next 12 months of service.* 

*Visible Device Service Credits and stackability of other promotions subject to minimum monthly service payment of $5.00. 

 

How do I receive Visible Device Service Credits?

To receive the Visible Device Service Credits promotion, you will:

Step Action
1

Go to visible.com.
2

Select an eligible device.
3

Review:

  • The Visible+ Device Service Credit.
  • The promotional period (i.e. Get $120 off over 14 months or $10/month credit over 12 months)
4

Select Finance device or Pay in full
5

Continue to the cart.
6

Review the Summary page in the cart

  • You will see a line item labeled with:
    • The promotion name and
    • The monthly credit value
7

Finalize the purchase and see your savings immediately on your bill.
8

See your savings immediately on your bill.


How do I review my current Visible Device Service Credits?

To see the Visible Device Service Credits in your account, you will: 

Step Action
1

Go to your Visible account through:
2

Navigate to Dashboard
3

Go to the Rewards and savings section.


Note: The Current total displays.
4

Review:

  • The amount of credits remaining (e.g. $40)
  • The number of installments remaining (e.g. 4 months remaining)
  • The amount of credit applied at each installment (e.g. $10/mo)

 

Note:
  • If you cancel your service or fail to pay your bill you will lose the remaining Visible Device Service Credits. 


Want to know more details? See Visible’s Service Terms & Conditions.

If you need assistance, feel free to reach out to the Care team through the Visible app or chat online.

Last Updated date: Sep 21, 2026