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Visible Protect

Defend your phone from the unexpected with protection built for you.

Peace of mind with protection you can count on.

Accidents happen. But with Visible Protect plans, provided by Assurant®, you're covered. We have plan options to help you protect your device, secure personal information, and keep your device in tip top shape. Just pick the right plan for you and leave the rest to us.

You’re in good hands

Loss, theft, drops, cracks, and spills–these are just some of the great coverage options with Visible Protect plans.

Safety first

Keep your phone safe with Antivirus by Avast, for Android devices, which is included with Pocket Geek Mobile.

Enrolling is easy

When you buy an eligible phone from Visible, just add the protection program to your cart. Coverage starts the second your phone is activated and you make a payment.

Around-the-clock support

File a claim online 24/7. Plus, maximize your device experience with customized content to troubleshoot small issues before they become big problems*.

Compare Plans

Available in all states except NY

Complete Offer
Visible Protect Visible Protect
Pre-Owned
Visible Protect
Service Contract
Visible Protect
Insurance
Eligible Device Types New phone or
wearable
Visible Pre-Owned
phone
New phone or
wearable
New phone or
wearable
Plan Coverage
Mechanical/electrical failure
(After the manufacturer’s warranty expires)
Available Available Available Not Available
Accidental damage
(drops, cracks, spills)
Available Available Not Available Available
Loss Available Not Available Not Available Available
Theft Available Not Available Not Available Available
Service and Support
AppleCare Services**
Service and support direct from Apple for eligible Apple devices. 24/7 priority access to Apple experts via chat or phone and Apple-certified repair or replacement with genuine Apple parts. apple care icon
Available Not Available Not Available Not Available
24/7 Online Claim Filing Available Available Available Available
Pocket Geek® Mobile by Assurant® app*
Antivirus by Avast (for Android devices) Available Not Available Available Not Available
Find your device Available Not Available Available Not Available
Troubleshoot with customized content Available Not Available Available Not Available
Review protection plan details Available Not Available Available Not Available

Starting at $10/mo. per device.

Pricing varies by model

Starting at $8/mo. per device.

Pricing varies by model

Starting at $3/mo. per device.

Pricing varies by model

Starting at $6/mo. per device.

Pricing varies by model

More Details

Want even more info? Click the links below for plan brochures that go in depth on benefits, exclusions, limits and providers.

Visible Protect, Visible Protect Service Contract, and Visible Protect Insurance

Brochure for Apple and Android devices

Visible Protect Pre-Owned

iOS and Android

Frequently Asked

We don’t currently have open enrollment for Visible Protect, meaning the only time you can add Visible protect to your device is at the time you purchase your device.

Visible Protect will appear as a line item on your Visible monthly service bill.

Yes! Assurant gives you the flexibility to purchase separate protection plans for your phone and wearable.

Manage your Assurant policy and file a claim here.

Yes, your state of residence determines which plans and their prices are available to you. The state you select as your residence must match the state associated with your Visible account.

Broken or lost phone? We’ve got you covered.

Filing a claim with Assurant is simple, quick and straightforward. And we wouldn’t have it any other way.

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