Frequently asked:
Visit our help center for more.
How do I activate my Apple Watch?
Before activating your watch, your iPhone must be fully active with Visible service. If you need help activating your phone see: How do I activate service using eSIM
You can add an Apple Watch plan to your account by adding Cellular to your Apple Watch. Below, you will find the steps needed to add Cellular, which will activate your Apple Watch on Visible service. Your first month of Apple Watch service will be prorated to align with your payment cycle.
How does Apple Watch work with Visible?
When you activate your Apple Watch Series 4, Series 5, Series 6, or Apple Watch SE (GPS + Cellular) on Visible, you’ll be sharing the number with your iPhone. This means you’ll be able to make calls, send texts, and more, even if you don’t have your iPhone nearby.
What phone number will my Apple Watch use?
Your Apple Watch and your iPhone will share a number, which means all those texts from your mom will come through on your iPhone and Apple Watch.
How much does it cost to have an Apple Watch on my Visible account?
We’ll charge $5 per month per line for unlimited data, messaging, and minutes on your Apple Watch. Pretty great deal, right?
I’m not a Visible member (yet), how do I activate Apple Watch service through Visible?
First things first, you’ve got to become a Visible member and have an active iPhone on Visible in order to add Apple Watch to your account. You can bring your own compatible iPhone or purchase a new one from our shop page. Once you’re active on Visible, you’ll head over to the Apple Watch app to get started. Just make sure your iPhone and Apple Watch are nearby so you can begin the pairing process. Follow the prompts in the Apple Watch app to pair your device and add a wearable cellular plan to your Visible account.
What happens if I add my Apple Watch mid-payment cycle?
You’ll be charged a prorated amount for your first month of service. On your next payment cycle, you’ll see one charge for all devices (including your Apple Watch plan and Visible wireless service) together at the same time each month.
I have an Apple Watch and want to change my Visible Plan, how do I activate my watch on the new plan?
It’s super simple, when you’re changing plans using the Visible app on your phone all you have to do is select ‘Continue’ at the end of the plan change to add your watch.