Incompatible devices are welcome here.
We’ll take in your old device and give you a shiny new one that’s compatible with our network—completely free—when you switch to Visible. Select one of our plans from $25/mo—unlimited data, text, and talk included—and you’ll be good to go.
Is this the same as trade in?
No, Visible Payback is specifically designed for people who have been using an old device but want to make the switch to Visible. We want to be able to welcome everyone to our network, so we made sure you can get a compatible device—completely free when you switch.
Can I get any phone?
Currently, we offer two devices as part of Visible Payback - the TCL 30 LE and the Orbic Joy. Based on available inventory, those phones may change. The important part is that they’ll be compatible with our network, so you’ll be able to activate and make the most of your plan.
How do I take part in Visible Payback?
It’s pretty easy!
- Check if your phone qualifies.
- Choose your new phone
- Sign up for Visible, transfer your number
- Once your number transfers (7-10 day average), we’ll overnight your new phone to you — along with a pre-paid mailing label
- Send us your old phone when the new one comes
Head over to the Visible Payback page to get started.