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Connection Protection keeps you connected during a layoff

People rely on their phones to find work. That’s why we created a program to cover you if you experience layoffs or other work hardships.

Learn more
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woman standing outside holding cell phone

Visible helps those in need stay connected

We use the power of connection to help people thrive in their careers while staying true to their most authentic selves.

visible and connection protection

Layoffs and work hardships can happen. And if you’re affected, Connection Protection provides 3 months of service covered by Visible to help in your search for a new job.¹ 


With our partners at Empower Work, we’ll also provide mentoring and resources for those undergoing work hardship. 

How to access Connection Protection

Make sure you qualify

Connection Protection is available for existing Visible members on monthly plans. You must have completed your first monthly service payment in order to apply for the program. See if you qualify here.

Apply through Empower Work

Interested individuals should apply online via the link on Empower Work’s website. 

Keep an eye out for an update

After applying, you’ll receive a response within 3 business days from Empower Work. If approved, you’ll receive information on next steps. 

A closer look at Connection Protection’s impact

In our first year, Connection Protection has helped more than 2,500 Visible members across the U.S. stay connected while they navigated a work hardship.

27,200

months of service covered by Connection Protection

85%

of participants said Connection Protection helped them during job insecurity

94%

said they experienced less financial stress throughout 2024

75%

stayed connected with potential employers 

2 in 5

Connection Protection users accepted a new job offer

Here’s what members are saying about Connection Protection:

visible super smile emoji with a light green background

“The money usually spent on my phone bill I can use toward groceries that have risen in cost or new clothing needed for job interviews.”

 

Alison, Visible Member

visible smile emoji with a light gold background

“It will be one less stressor of making ends meet. It will also guarantee that I will have means of communication with potential employers to contact me & have access to the internet so that I may search for a job.”

 

Madalyn, Visible Member

Celebrating our impact

Fast Company World Changing Ideas

The Connection Protection program was honored as one of Fast Company's 2024 World Changing Ideas 

the drum awards social purpose winner 2023

The Drum Awards for Social Purpose:
Winner, Brand Partnership Category

Anthem awards winner 2024

Anthem Award:
Bronze Winner, Responsible Technology Category 

Finalist Greater Good Awards Digiday Glossy ModernRetail worklife

Digiday Greater Good Awards:
Finalist, Employment Category

benny drama hosting no straight answers game show

Connecting people with inclusive communities

Since our founding, we have always had a passion for connecting people to supportive and inclusive communities, especially the LGBTQ+ community.

Visible Wireless has supported and partnered with a number of LGBTQ+ organizations throughout our history, like our latest No Straight Answers campaign we launched in partnership with SAGE. We are committed to our support of LGBTQ+ organizations that foster a greater sense of belonging and critical connections to others.

We’ve been giving back from the start

Here’s the impact we’ve made since 2018.

$27 million

raised in philanthropy since the start 
of Visible Connect

11 million

lives meaningfully impacted by 
Visible Connect

And all the organizations we’ve supported over the years:

2023

US Hunger is a hunger relief organization with innovative programs designed to help feed the 1 in 4 people struggling with food insecurity. 


 

Goodr leverages intuitive technology and nationwide logistics to divert waste and get food to those who need it most. 


 

Step Up provides free mentorship programs in person, online, and on demand that concentrate on supporting each teen along their journey 


 

Empower Work is on a mission to create healthy, equitable workplaces where people are valued, supported, and empowered in ways that support their economic mobility, emotional well-being, and career success. 


 

PFLAG is the first and largest organization dedicated to supporting, educating, and advocating for LGBTQ+ people and their families. 


 

Heritage of Pride is the non profit organization that plans and produces New York City's official LGBTQIA+ Pride events each year. 


 

SAGE is a national advocacy and services organization that's been looking out for LGBTQ+ elders since 1978. 


 

Lower Eastside Girls Club offers free programming in art, science, leadership, entrepreneurship, and wellness for girls and gender-diverse youth in NYC. 


 

Food Rescue US engages volunteers to transfer fresh food surpluses from local businesses to social service agencies serving the food insecure. 


 

Meals on Wheels operates in virtually every community in America to address senior hunger and isolation.

2022

Community Foundation of Boulder County is a community catalyst that inspires ideas and action to improve the quality of life in Boulder County.

Dress for Success empowers women to achieve economic independence by providing a network of support, professional attire, and the development tools to help women thrive in work and in life.

Mental Health Coalition comprises the most passionate and influential organizations, brands, and individuals who have joined forces to end the stigma surrounding mental health and to change the way people talk about, and care for, mental illness.

Female Founder Collective was launched in 2018 with the intent to support, develop, and elevate the founders of female owned and led businesses.

Girls Who Code is on a mission to close the gender gap in technology and to change the image of what a programmer looks like and does.

It Gets Better Project has a mission to uplift, empower, and connect lesbian, gay, bisexual, transgender, and queer (LGBTQ+) youth around the globe.

Lower Eastside Girls Club offers free programming in art, science, leadership, entrepreneurship, and wellness for girls and gender-diverse youth in NYC.

Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive.

Goodr leverages intuitive technology and nationwide logistics to divert waste and get food to those who need it most.

GLAAD works through entertainment, news, and digital media to share stories from the LGBTQ+ community that accelerate acceptance.

Colorado Healing Fund supports the needs of victims, families, and community affected by the Club Q Colorado Springs shooting.

2021

Black Doctors COVID 19 Consortium provides Education and Advocacy for African Americans to reduce the incidence of disease and death from the coronavirus.

Khesed Wellness makes outpatient mental health and wellness services affordable for the underinsured in Colorado.

Freedom Forum has a mission to foster First Amendment freedoms for all.

Denver Public Library is the public library system of the City and County of Denver, Colorado.

Blair Caldwell African American Library is a branch of the Denver Public Library in Denver, Colorado, that opened in 2003 and serves the Five Points neighborhood.

Hello Alice is a free platform designed for and by small business owners to guide and support individuals and companies in navigating entrepreneurship.

National CARES Mentoring Movement is a pioneering, community-mobilization initiative that directly addresses the life-shredding effects of intergenerational Black poverty and lays a blueprint for community recovery.

Reform Alliance has a mission to replace America’s justice system with a restorative system that is fair, accountable, and invested in rehabilitation, support, and well-being.

The National Black Justice Coalition is here to end racism, homophobia, and LGBTQ/SGL bias and stigma.

PFLAG is the first and largest organization dedicated to supporting, educating, and advocating for LGBTQ+ people and their families.

GLAAD works through entertainment, news, and digital media to share stories from the LGBTQ+ community that accelerate acceptance.

I Live Here I Give Here was founded in 2007 to inspire Central Texans to give and support the thousands of nonprofits in our region.

DivInc bridges the gap between underrepresented entrepreneurs and the resources they need to build profitable, high-growth companies.

Goodr leverages intuitive technology and nationwide logistics to divert waste and get food to those who need it most.

2020

Ameelio uses technology to connect families and organizations to incarcerated people across the nation – for free

College to Congress is a nonpartisan nonprofit organization dedicated to creating a more inclusive and effective congress by empowering the next generation of public servants.

Food Connect is helping to bridge the gap between surplus food and hunger through innovation and technology.

Movers & Shakers uses augmented reality to write Black and Brown narratives into American curricula.

OkaySo is building a world where young people can live authentically as themselves by connecting teens with questions about sex and identity to experts who provide support and information.

Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive.

2019

Empower Work is building a future where every person is supported, valued, and empowered at work. They provide immediate, confidential support - emotional and tactical - for tough work situations via SMS.

Good Call protects the rights of marginalized communities by providing immediate access to legal support in case of arrest.

LitLab accelerates underserved children's learning to narrow the opportunity gap. Their products revolutionize the way ELL (English Language Learning) families ensure their children's academic and lifelong success.

The  Objective Zero Foundation combats suicide within the military community by enhancing access to wellness resources and peer support.

UPchieve is a free online platform that connects low-income students with live tutors anytime they need it.

WeThrive equips underestimated youth to own their future by helping teachers increase classroom engagement, real-world learning, and future-readiness by creating student-run companies earning real revenues.

2018

CareerVillage: CareerVillage is a platform where underserved students receive free career advice by crowdsourcing a group of more than 15,000 professionals who share their stories, experience, and offer personalized recommendations.

Fed40: is a mobile app designed to disrupt hunger in America by delivering free, healthy meals to those in need and providing services to alleviate food insecurity.

FreeFrom: FreeFrom is on a mission to dismantle the nexus between gender-based violence and financial insecurity via their online platform that financially empowers survivors of domestic violence.

IssueVoter: sends alerts about new Congressional bills in plain language with an automated option to send your vote to your local Congress representative.

JustFix.nyc: JustFix.nyc mobile app offers tools and legal guidance to urban tenants facing harassment and poor housing conditions to build well-documented legal cases and connect with advocates.

Onward: Onward helps low-to-moderate income workers to build financial cushions with direct savings from their paychecks, and its mobile app encourages financial literacy with access to responsible credit and behavior-based tips

Real Talk: Real Talk uses real stories by real teens via a secure, mobile app to bring sex education into the 21st century. Teens can easily access and engage with content that will positively shape their sexual health knowledge and behaviors, and share real stories with their peers on growing pains, bullying, and online safety.

SIRUM: SIRUM’s platform connects organizations with surplus medications to patients in need. This nonprofit has created a patented a delivery system to make medicines available to those who can’t afford them while reducing medical waste.

TalkingPoints: Multilingual texting platform to improve the parent-teacher connection. Teachers and schools use TalkingPoints app to communicate with parents via text messages that auto translate into the family’s native language and translates their responses into English.

The latest news

Woman using her Visible phone with connection protection

Happy Birthday, Connection Protection!

Impacts

Feb 14, 2024

Visible's Giving Tuesday 2023

Results from Visible’s 2023 member-voting program

Impacts

Nov 27, 2023

See all stories See all stories

¹Connection Protection only applies to month-to-month plans.

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