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The Visible Edge 07

June 22, 2001

This newsletter / info-pack is generated by Visible Systems, and is provided to our users and specific members of the net community. TheEdge is generated and distributed every few weeks as necessary. Please send comments to edge_admin@visible.com

Contents:

Razor 4.3 Coming This Fall!!

The Razor team is currently developing and testing the set of new features and fixes for the next release which will be Razor_4.3. The list of planned changes for this release includes....

- improved Razor password encryption and the companion script to update existing password files to the new format

- the ability to attach scripts to the exit buttons in Issues, Versions and Threads

- the ability to filter versions on CURRENT state

- a script to improve the state of tmp files, resulting from Razor error exits

- extend the reports function in IssueWeaver

- Windows remote password authentication for domain users

- selection of RCS for Linux database groups

- elimination of the possibility of two Razor servers running simultaneously

- provision for taking Razor databases up and down from machines where OS is different from OS hosting Razor database

- improved SCC interface with Visual Age and Visual Studio

Razor Training

Visible Systems will be offering our Razor End User/Administrative Training Class on July 31st - August 3rd and our Implementing a Process Course on August 6th - August 9th at the Turning Stone Casino and Resort located in Vernon NY.

We have already started accepting registrations for the Summer class... don't get shut out...get registered! Visit our Web site for details on the course; including content, cost, and accommodations.

http://www.razor.visible.com/class

E-mail razor_training@visible.com for your registration form today!

In 2001, Visible Systems will be offering training classes on the following dates:

July 31 - Aug 3 Razor End User/Administrative
Aug. 6 - Aug 9 Implementing a Process with Razor
Oct. 16 - Oct. 19 Razor End User/Administrative
Oct. 22 - Oct. 25 Implementing a Process with Razor

Summer Sales Promo

Would you like to manage your 'Issues' over the web? Well now you can with IssueWeaver. Any new or current customer who purchases 10 or more licenses of Razor by 08/18/2001 will receive 1 FREE license of IssueWeaver(maintenance not included).

OR

When you register for one or both of our upcoming training classes you will receive a $200 Discount off of the registration fee. This discount is valid for the full course fee when registration is received by July 6, 2001.

This offer may not be used with any other discounts.

Give us the challenge! We shall do our best to save you time in evaluating Razor.

Tech Tip

When errors occur during a Razor operation, an error log is sometimes seen. Many times within these error logs, there are SCCS error codes that allow users to debug their own errors. The error codes appear in parentheses, making them easy to spot. The following is a common error:

ERROR [/home/rtfrazor/system/RAZOR_UNIVERSE/DOMAIN_01/RtfUnix/Archive/SCCS/irrm 5/s.generate_uvrs.h]: line too long (de18) ret=1 + exit 1 ****- 'EXITED - 1'

The good thing about SCCS errors is that they are full of information.

1. Note the string, "line too long." That should give users a good piece of information.

2. You can always invoke SCCS help for additional information too.

# sccs help

# sccs help de18

de18:
"No new line at end of file ..."
The last line in the file ... does not end with a newline. It is illegal to input such data to the history file created earlier as a text SCCS file.

At this point, users should have a good idea of what the problem is. SCCS errors out because the file needs a new line at its end. To solve this problem, simply add a new line and the operation should continue without a hitch.

Other common SCCS errors include:

Error Code Cause
1. ut10: **File system full.
2. cm7: No ID keywords in file.
3. ut13: **Disk full, disk drive error, file locked.
4. ge17: May indicate a locked file or file out of sync.
5. co27: File longer than 99,999 lines.

**Contact your System Administrator to resolve this problem.

OS Changes

In order to continue growing the Razor user interface to support the requests of our user base, we are considering phasing out support for the following platforms:

Solaris 2.5.1
SunOS 4.1.x
Linux Kernel 2.0 Red Hat 5.1

We would greatly appreciate feedback from current Razor users who would be affected by this decision. Please feel free to send your comments or concerns to razor_sales@visible.com .

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