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Concepts 37

October 11, 1999

This newsletter / info-pack is generated by Tower Concepts, and is provided to our users and specific members of the net community. Concepts is generated and distributed every few weeks as necessary. Please send comments to edge_admin@visible.com

Contents:

Razor 4.1g is out!

Version 4.1g of Razor is now available. Upgrades are free for users that have current maintenance. Upgrading is easy, keeps you current with our latest features and fixes, and makes our support staff happy. This release of Razor also includes support for native 64-bit IRIX 6.5 as well as RedHat Linux 6.x.

Our support staff would like the user community to stay current with Razor releases whenever possible. Remember that prior to upgrading you need to stop all database servers as well as the license manager. Once the upgrade is complete, restart the license manager and database servers. As always, please review the RELEASE_NOTES before upgrading.

Razor Promotional Specials

From now until the end of year, any new or current customer who purchases 10 or more licenses of Razor and references this promotion, will receive their choice of one of the following:

  1. Five additional Razor licenses for free - normally $3,595
  2. IssueWeaver for only $995 - $2K off it's regular price of $2,995
  3. Certificate to attend one of our training sessions in NY - a $1,895 value (with purchase of one or more training sessions)
  4. One free day of Consulting - valued at $1,500 - (with purchase of 4 days)
  5. One free day of Training - a $1,995 value - (with purchase of 4 days)

So if you need additional licenses, Web Interface, Consulting/Training at your site or would like to attend our training sessions held at the Turning Stone Casino here in NY, now is the time to purchase Razor and take advantage of this offer!

OS support changes

Tower is committed to providing support for the most current versions of operating systems as well as providing back support for older versions. In an effort to provide the most up-to-date and responsive support to our customers as possible, it has become necessary to drop support for out-dated versions of some operating systems.

Effective with our next release, the lowest version of Solaris that will be supported on Sparc or Intel will be Solaris 2.6.

As of December 1, 1999, Tower will no longer support HPUX 9.x because HP has announced they do not plan to make it Y2K compliant.

Y2K Stuff

As of this writing, the year 2000 is a little over 80 days away! Are you ready? Razor is, but is your underlying operating system? Be sure and check with your operating system vendor for required patches.

Tower's Y2K support position is that Razor will only be supported on platforms that are Y2K compliant. As mentioned above, HP has announced that it will not upgrade its HP 9.x operating systems to be Y2K compliant; thus Tower will be dropping support for HP 9.x.

For those who like to wait till the last minute (but we strongly encourage you to make plans now), Tower will be providing additional support coverage during the week before and after the new year. Support will be available for Y2K-related issues for Razor, as well as any other Razor support issues you might have. We will NOT be providing support on how to patch your particular operating system to make it Y2K-compliant - that's your job.

Tower and Lockheed Martin extend corporate agreement

Lockheed Martin (LMCO) has recently extended their selection of Razor as the corporate CM and problem tracking standard for another three years. The original agreement signed in 1996 proved very successful for both companies. This new agreement reflects the confidence Lockheed Martin has in Razor for use in its mission- critical applications across the entire corporation.

Puzzler...

This month's puzzler...

A famous magician claimed he was able to defy gravity. He claimed he could drop a small, unfolded sheet of newspaper and a deck of playing cards at the same time, from the same height, and they both would fall at exactly the same speed.

How could he do this?

Answer to the above puzzle can be found here.

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